Vitati360 (“we”, “our”, “us”) provides subscription-based and on-demand digital financial data, analytics, and research services through its website and application.
1. Nature of Services
All services offered by Vitati360 are digital in nature. No physical goods are shipped or delivered.
2. Subscription Cancellation
Users may cancel their subscription at any time through their account dashboard or by contacting our support team. Upon cancellation, access will remain active until the end of the current billing cycle. No further charges will be applied after cancellation.
3. Refund Policy
Due to the digital and information-based nature of our services:
– Refunds are generally not provided once access to the platform, reports, or data has been granted.
– Refund requests made within 7 days of purchase may be considered only if the service has not been substantially accessed.
– Partial refunds, if any, are granted solely at the discretion of Vitati360 after internal review.
4. Failed or Duplicate Payments
In case of failed, duplicate, or erroneous transactions, the excess amount will be refunded to the original payment method within 7–10 working days.
5. How to Request a Refund
All refund or cancellation requests must be submitted via email with transaction details.
Email: [email protected]
6. Policy Updates
Vitati360 reserves the right to modify this policy at any time. Changes will be effective upon posting on this page.
